Conference & Event Assistant

Employment Period: Year Round

Colorado State University Conference & Event Services (CES) offers CSU students an opportunity to enhance their academic learning experience in real work environments by learning how to plan and organize conferences and events at one of the leading university conference and event operations in the country. CES is One‐Stop Shop certified through the Association of Collegiate Conferences and Events Directors‐International (ACCED‐I) and provides all clients with one contract, one contact, and one bill for all events. CES serves as the primary client contact and manages all client needs and services by working with various departments across campus, as well as off‐campus vendors.

Under the close supervision of a professional team member, the Conference & Event Assistant will serve in a position that delivers superior customer service for various events throughout the year (heavy in the summer months) by providing assistance with logistical, planning, operational, and registration services. This position is also responsible for providing excellent customer service for all clients and guests at the main CES front desk. Students accepted in this position are part of the professional team during the summer working with our staff in executing administrative and hands on event planning duties and assist and support registration operations. They will also work directly with a professional Conference & Event Manager to assist with larger, more complex events and specific projects related to events.

Job Responsibilities & Duties:

Assist with coordinating housing arrangements, meals, meeting space, and other services for summer event groups while following CSU policies and procedures
Assist with preparing budgets, contracts, and closing financial statements
Co‐management of the summer Guest Housing Program: taking reservations, payments, room assignments, etc.
General office and clerical duties including: answering phones, greeting guests, directing office traffic, responding to emails, producing & updating forms, office inventory, filing, etc.
Communicate event information to the Guest Services Team and other campus partners
Provide on‐site logistics management and assistance
Delivery, set‐up and pick‐up of audio/visual and other equipment
Emergency set‐up and/or clean‐up of meeting space
Assist with on‐site registration services
Act as an ambassador to event guests for the University and CES
CES office front desk customer service and coverage throughout the academic year and summer
Provide on‐call assistance and potential overtime hours in order to accommodate larger or complicated groups
Other duties as assigned

Requirements:

Must be a CSU student with a minimum cumulative grade point average of 2.5 at the time of application
Must be in good disciplinary standing with the University
Must be available 30-40 hours per week to include evenings, weekends, and holidays
Must have a valid driver’s license
Must successfully pass a background check and department of motor vehicle screening
May take no more than one (1) summer class per session during the contracted work period
Must be available to work all mandatory work dates during the summer season

Desired Qualifications:

One (1) year of experience in a customer service position
Strong commitment to customer service
High level organizational skills
Professionalism expressed in actions and appearance at all times
Strong oral and written communication skills
Highly flexible and willingness to handle a wide variety of tasks in detail oriented fashion
Knowledge of the Colorado State University campus and the surrounding Fort Collins area
Self-motivated, self-confident, and resourceful
Ability to problem-solve
Able to work effectively as a supportive team member
Ability to work with a diverse array of groups, including international conferences

How to Apply:

We are not currently hiring any Conference & Event Assistants at this time. Please check back later.

Equal Opportunity Employer :

Colorado State University does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding nondiscrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services. Colorado State University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history, national sex offender search and motor vehicle history.